Frequently Asked Questions
Will The AirCharge Pro Work With My Vehicle?
Yes. The AirCharge Pro is compatible with most 12V vehicles, including cars, SUVs, 4WDs, motorcycles, boats, caravans, lawn mowers, and light trucks.
Is The AirCharge Pro Easy To Use?
Absolutely. The device is designed for everyday drivers and includes simple controls, smart safety protection, and easy-to-follow instructions for jump starting, tyre inflation, charging devices, and emergency use.
Where are you located?
Our head office is located in Adelaide, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How Long Does The Battery Last?
A full charge can provide multiple jump starts and device charges depending on usage. For best performance, we recommend keeping the AirCharge Pro charged and stored in your vehicle.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at DriveFormAu@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.